D&I Metric
Challenge
Eversource recognizes the value of a diverse, empowered and engaged workforce in delivering a superior customer experience. Creating this culture starts at the top.
Actions
Our leadership is held accountable for building a diverse, empowered and engaged team. We've set targets in our D & I plan and Key Performance Indicators are set and reviewed monthly by senior leadership in the following areas:
• diversity of leadership
• diverse workforce
• diverse slate
• diverse external hires and
• supplier diversity
An annual employee engagement survey goal is in place and leaders create action plans around results and opportunities for improvement.
Outcomes
We've established leadership accountability for creating a diverse and inclusive culture. As a result, we are experiencing quick wins and intend to deliver long term successes through implementation of our D & I strategic plan which includes:
• furthering our progress in diversifying the workforce;
• building an inclusive workplace;
• increasing business with diverse suppliers; and
• supporting the diverse communities we serve.
Contact
Tara Spann
Quote
Continuing to create a culture of diversity, equity and inclusion and safety and respect is core to our business and critical to our collective success. CEO Action for Diversity & Inclusion is an important resource for all of us here at Eversource, and for CEOs throughout the industry. We all benefit from the diverse ideas and experiences of our employees and a diverse, equitable, and inclusive workplace can better meet our customers' changing expectations.