Wynn Mentor Program

Challenge

We realized that many of our leaders often operate in organizational silos. We wanted to create more opportunities for junior leaders to make connections with senior leaders outside of their functional areas who could provide mentorship, sponsorship, and guidance.

Actions

Wynn Resorts developed a formal mentor program in July of 2018. The mentor programs across Wynn Resorts properties have built a culture of internal mentorship, professional support, and personal development. Program goals build on the following personal and professional objectives:

  • Career Development: Help mentees plan, grow, and manage their careers.
  • Professional Identity: Help mentees embody the core values of their profession
  • Staff Retention: Provide a supportive environment that facilitates progression within the organization. Organizational Development and Culture: Help communicate Wynn Resorts’ core values and culture
  • Employee Engagement: Show employees that their feedback and ideas are valued.
  • Continuous Learning/Knowledge Transfer: Provide an exchange of knowledge between members of different departments.
Outcomes

Since the four-month program was formalized in 2018, Wynn Resorts has paired 100 mid-level managers with senior leaders at the company. Mentors and mentees are paired across divisions, and the program has been very well received, and 84% of the mentees felt that being paired with a senior mentor from another area of the business was “extremely valuable” or “very valuable.”

The next cohort of the Wynn Mentor Program will start in January of 2020.  The program length will increase from four to six months based on feedback from previous program participants who wanted to increase the length of the program in order to allow for improved mentor/mentee relationships.

Contact

Jelani Hale
[email protected]

Quote

We believe that true luxury is defined by people, not buildings, and so we have focused on our Company’s greatest asset:  our employees.  One of our guiding principles is ‘to care about everyone and everything’. By signing this pledge, we are further cultivating a workplace where diversity is valued. I believe we have the best team in the industry and our efforts to be even more inclusive will further our commitment to excellence.

Matt Maddox
CEO, Wynn Resorts
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