UPS

Veteran-Friendly Employer

Challenge

UPS decided it wanted to be an even more veteran-friendly employer and charted action steps to achieve this goal.

Actions

UPS increased its recruitment efforts of U.S. veterans. We began offering a website and free mobile app to help U.S. veterans and transitioning service members find civilian careers. The UPS Veteran Career Gateway and the UPS Military Transition app provide a powerful set of tools and a vast library of information for the entire job search process at UPS and provides an ongoing resource. Additionally, many of the veterans we hire participate in our Veterans Business Resource Group, which offers networking and learning opportunities specifically for veterans.

Outcomes

As part of the White House’s Joining Forces program, UPS committed in 2013 to hiring 50,000 veterans by the end of 2018 and supporting veterans and Veteran Service Organizations with 50,000 employee volunteer hours. We achieved this goal during 2016, when we hired 19,187 veterans. This brings our total to 64,376 veterans since making this pledge, and we have contributed more than 140,000 volunteer hours with Veteran Service Organizations primarily through our Veteran Business Resource Group. Veteran-specific recruitment and engagement tools have driven our success among this important demographic, and we continue to expand our efforts to recruit veterans.

Contact

Sue Schmidlkofer: [email protected]

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