Research demonstrates that unconscious bias can be a significant obstacle to achieving inclusion and sense of belonging in the workplace. 

Commerce Bank has launched a three-part series of online training modules (Diversity, Inclusion and You, Unconscious Bias, Building Inclusive Leaders) to help individual contributors and leaders better understand how their behavior and actions contribute to a more inclusive workplace. The training includes the business case for inclusive leadership, helps learners recognize micro-inequities and microaggressions, and provides tips and tricks about how to exemplify inclusive behaviors. Also, as monthly reminders/touch bases, we provide five-minute video vignettes to recognize and celebrate heritage months. If there is not a recognized heritage month, using the same methodology noted above, we select topics with additional tips and tricks to promote an inclusive work environment. 

During a recent feedback session of those who completed the three-part series, learners found the modules to be useful and informative, and said they are extremely likely to apply the learnings in their day-to-day work.
Desired outcomes as we get all team members through the modules: 

• Continue building a culture of inclusion where everyone can connect, grow and be at their best.
• Improve Employee Effectiveness and Engagement for women and people of color year-over-year.
• Continue growing awareness and understanding of unconscious bias, micro-inequities and microaggressions among all team members.

Derrick Nelson, AVP, Inclusion and Diversity Manager