Mutual of Omaha

Unconscious Bias Education

Challenge

Engage all identities in understanding the pervasiveness of unconscious bias and reducing its impact in our everyday environments.

Actions

We developed a live, interactive and engaging workshop to spark interest in this topic and are rolling it out enterprise-wide in conjunction with our other culture-shaping efforts. 

Unconscious Bias Workshop Summary: As humans, we all hold unconscious biases that prevent us from operating at our best. These biases operate beyond our awareness and are often incompatible with our conscious values.  They impact our behavior and decisions, and their prevalence leads many of us to “cover” our authentic identities – draining our energy and engagement. However, once we acknowledge bias as a natural human condition, we can work to create more intentional patterns of behavior and improve our cross-cultural competence.

Outcomes

We’ve offered this training on a voluntary basis to intact work teams across the company based on leader interest and request.Within the first six months we’ve hosted numerous sessions with management and employees across our major strategic business units as well as our corporate operations groups.A majority of participants indicated that the session had changed or impacted them in a positive way and equipped them to make the work environment more inclusive. We’ve seen increasing demand and interest in the program as word spreads among our employee base and we will continue to enhance and offer this education and encourage ongoing reinforcement and application of these concepts.

At Mutual of Omaha, one of our core values is “Together We Achieve Greatness”. Our commitment to diviserty and inclusion is essential to our ability to put this value in to practice. We must work together effectively to help our customers protect what they care about and achieve their financial goals. Effective collaboration hinges on respecting and valuing the unique strengths and differences in all people.

James Blackledge

Advertising Week 2017

Check out CEO Action signatories at New York Advertising Week.

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