Better understanding our associates’ voice and feelings around Diversity, Inclusion and Belonging.
As Zelis built its Diversity, Inclusion and Belonging (DIB) strategy, leadership prioritized conversations with our associates about how they felt we could strengthen our focus and drive a culture that harnesses DIB. Since DIB is a core part of our culture, we combined these discussions with a focus on developing our new values to make sure we were prepared to align the behaviors needed.
Below are some of the key steps we took to ensure success:
We hosted nine sessions and received feedback from over 30% of our population of associates. We shared all of the results with our Executive Leadership team and finalized core unified values. As a part of our new values, we embedded inclusion with our Thrive and Rise value, which means “We build trust with integrity and unleash our potential with inclusion,” inspiring us to be the best version of our whole self. We also used associates’ feedback to help build our DIB strategies for 2021. We will measure our successes through future engagement surveys, using a DIB index aligned to Zelis.
Mitra Agcaoili, VP Talent Management