Responses to 2020 Racial Tensions: Lunch and Learn Series to Discuss Lived Experiences

Challenges

As a company, we do not shy away from addressing difficult topics and believe that healthcare injustice is a major root cause of economic disparity which in turn continues to perpetuate division. Pack Health CEO, Mazi Rasulnia, committed to continue to highlight and address injustices as a core mission of Pack Health.

Actions

After the murders of George Floyd, Breanna Taylor, and Ahmaud Arbery in the Summer of 2020, Pack Health CEO, Mazi Rasulnia, issued a company-wide statement on the issue of racial injustice and invited 11 diverse and prominent community and business leaders to speak to the Pack Health team. Speakers provided insights on their personal and professional background, organizational mission, personal motivation, obstacles they have faced/continue to face, lessons learned, and anything else they wanted to share to further accelerate the growth of Pack Health’s culture. Each presenter also was asked to end the conversation by imagining possibilities and solutions for a stronger community.

Outcomes

The series created a platform for open dialogue around inequities (e.g., judicial, economic, educational, housing, healthcare, religious, cultural, civic) in a consistent, constructive, and repeatable format. Each presentation was recorded and is kept in our training portal for repeat viewing and for new hires to experience. As a result of the series and the need for specific company actions, a group of Pack Health employees convened and drafted a working guide to Diversity, Equity, and Inclusion for our company. This guide prompted the formation of the DE&I Committee discussed below.

Quote

I am personally committed to ensuring that Pack Health’s DE&I initiatives are action oriented and tracked for progress. Our company culture and mission rely on data and measurements of progress and there is no space for lip service. We are bringing best practices across different sectors and different employees into the company's DNA, to continue to make this a place of a great working environment for everyone.

Mazi Rasulnia
Founder & CEO
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