Fiserv is a global leader in Fintech and payments, and we help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. We proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. As an essential business with about 10% of associates working on-site, we had to figure out how to keep our essential workers safe and healthy.

Physical Health & Safety

• Fiserv monitors all global incidents and risks that could impact associates, facilities, and operations. Associates receive regular communications about COVID-19 updates.

Working Conditions

• Associates who can work from home are encouraged to do so.
• Essential workers who need to be on site to ensure business continuity and service clients are receiving a 25% pay increase to their base salary.
• Masks are provided to essential workers, physical distancing is instituted, and optional temperature check protocols have been instituted at sites.

Financial Relief

• Our CEO, COO, CFO, and other Officers are foregoing their 2020 base salary to support financial relief for associates and community partners.
• The Fiserv Cares Fund – a 501c3 – provides grants to U.S. associates who experience hardships due to qualified disasters (as defined by the IRS).

• Safe working conditions
• Business continuity
• Mitigation of absenteeism
• Continued support to small business clients across the globe
• More than $100,000 of disaster relief grants to our associates, most of whom are essential workers