Action Categories

Fostering an Intentionally Inclusive Culture

Challenge

Support a globally inclusive community in which employees are able to be their best selves at work, unleash their full potential, and engage meaningfully with colleagues.

Actions

Inclusion is, and always has been ingrained in Gallagher’s culture – it’s The Gallagher Way. Tenet #2 reads: “We support one another. We believe in one another. We acknowledge and respect the ability of one another.” When our employees feel supported to be their most authentic selves at work, Gallagher benefits from the diversity of their ideas and experiences. We create learning opportunities focused on diversity, equity, and inclusion topics through numerous channels such as our Inclusion and Diversity intranet page featuring dozens of resources adapted to different adult learning styles and our specially curated virtual DEI training list. We have expanded our diversity celebrations to be more inclusive of our global community, highlighting observances such as International Women’s Day, International Day of the World's Indigenous Peoples, and Global Diversity Awareness Month. We strive to provide opportunities for employee engagement through meaningful dialogue, activities, and actions throughout the year. Our Global Inclusion and Diversity governance structure allows for many voices across regions, divisions, and organizational levels to join the discussion, cultivating a broad array of thoughts and ideas as we work to create a better, more inclusive culture at Gallagher.

Outcomes

Employees build understanding of an array of diversity topics, are free to share their ideas and experiences openly within the workplace, demonstrating vulnerability and compassion for one another – and realizing the full benefits of our diverse workforce. 

The whole idea of an inclusive culture is about bringing different perspectives around the table to better serve our clients.  If we only listen to handful of perspectives, we’re just not going to do as well.  I personally, am very involved in making sure that what we do as an organization is focused on this.  Every single chance we get, we should include the opportunity to become even more inclusive as an organization.

For us, the CEO Action for Inclusion pledge provides us an opportunity to align with and learn from other organizations working to bring about similar change. At the end of the day, it’s our people that make a difference for our clients, the communities we work in and the lives of millions of people who put their trust in us.

Pat Gallagher, Chairman
President, and CEO, Gallagher
Was this action helpful?
Yes
No