USAA's Chief Diversity Officer saw the need to align employee-led Diversity and Inclusion
(D&I) teams across the enterprise to focus their activities and programs on "attract, retain, educate" imperatives that foster a diverse and inclusive workforce.
USAA's employee-led teams consist of eight D&I Business Groups (DB Gs) that are networks and resources for underrepresented populations and promote an inclusive, engaged workforce. There also are business-led teams aligned to functional areas and regional offices. Each DBG now has the same core roles and responsibilities and are better aligned to the businesses so USAA's D&I programs and initiatives are more effective and scalable.
The alignment ofUSAA's employee-led D&I teams has directly affected USAA's efforts toward recruitment, retention and employee development and has enhanced our brand as an employer of choice for diverse talent.
One of the best ways to have an inclusive environment is to give employees opportunities to speak up and get involved. The Diversity and Inclusion Business Groups empower employees, especially those in underrepresented groups, to shape how we think, act and embrace diversity as individuals and as a company.