Northrop Grumman

Disability Initiatives Northrop

Challenge

Employees reluctant to request accommodations if it hits their department budget because they did not want to be “a burden” or ask their manager for accommodation; and the data gathering of accommodation requests/outcomes for compliance audits was difficult and required soliciting multiple functional key stakeholders such as medical, facilities, security, IT, department management, environmental/health/safety, ergonomics, site administrative assistants, etc.

Actions

Implemented Centralized Accommodation Budget/Function, launched Online Self-Service Portal to request Accommodations for Employees, Applicants, Visitors, Investors, which included a single data gathering Case Tracking System for ease of meeting compliance obligations.

Outcomes

Increased culture of inclusion for PWD, easier way for employees/applicants/interviewees/visitors and non-employees to request accommodations from centralized budget. Significant increase in volume of tracked accommodation requests – projected 500 requests first year and had 1496 first year (2600 requests in under 2 years). Drastically improved self-identification rates of PWD employee population from 2.9% to 6.3%, included accommodation request portal on applicant/interview and hiring of PWD average is around 10%, veterans and veterans with disabilities / Operation IMPACT between 20-30%.

Contact

Nikki Alphonse: [email protected]

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