D&I Recruiting Expert Accreditation


As a leader in the Recruitment Process Outsourcing industry, Cielo has the unique opportunity advance D&I hiring practices both within our organization and through the work we do for our clients.


Our recruiters have access a large variety of the best recruitment training available. Our recruiters earn a D&I Expert accreditation by completing workshops and on-the-job verification of the following skills:

  • Understanding Diversity
  • Valuing Diversity & Inclusion
  • Introduction to Unconscious Bias
  • Unconscious Bias in Hiring
  • Sourcing Military & Veterans
  • Diversity in Sourcing
  • Engaging with Diverse Candidates
  • For Managers: Advancing D&I Strategies with Your Client

Versions of these courses are offered globally, some as e-learning and some in live classroom settings. We also incorporate coaching and expert mentorship to improve the learning and application. By investing in training, we believe we are equipping our people with the skills to support our clients’ D&I strategies. In addition to incorporating these skills into our daily tasks, we proactively bring best practices to our clients on how to become leaders in D&I in their industries.

In addition to providing training to our employees on D&I strategies, we also provide tools and technologies to our recruiters to ensure they can have real impact in their diversity recruitment efforts. One example is our recent partnership with RallyPoint for veteran hiring. This partnership has allowed us to increase our talent pools by providing access to high-quality talent for Cielo and for our clients


In 2017, nearly 1,000 employees attended one or more of the offered workshops.


Sue Marks


At Cielo, we have a shared cultural belief that we achieve more when we create an environment that is fair, collaborative, inclusive, and reflective of the communities in which we live and work. As CEO, I believe it is my duty to ensure this remains an authentic part of the experience we deliver to our clients and our people. I am inspired to do more for ourselves and our clients based on the successes shared by the members of CEO Action for Inclusion.

Sue Marks
Founder & CEO, Cielo
Was this action helpful?