Create Equitable Career Opportunities for All Employees
Challenge
Equitable opportunity motivates employees to succeed and enhances their ability to shine and receive recognition. It improves organizational performance, increases retention, and helps us recruit top talent. Our DEI assessment as well as our pulse surveys revealed that our Ensemble did not feel that their career opportunities were equitable largely due to lack of communication around the processes. Additional feedback uncovered the need for a formal talent development strategy that outlined expectations for all employees. Our employees need to understand the processes and the leadership teams intentions to trust that the processes are equitable.
Actions
- Implement Career Development Plans and incorporate into employee development sessions, mentoring, and staffing
- Recommunicate Professional Development allowance process and provide examples
- Develop and communicate talent development strategy around feedback and coaching
- Communicate process for employment development discussions, promotions, and salary adjustments
- Develop meeting norms setting expectations for all
- Be intentional and purposeful about rotating responsibilities, seeking opportunities for each Ensemble member to be challenged in accordance with career development plans
Outcomes
- Increased use of professional development allowance by 65%
- Increased eNPS score from 50 to 70.6 points from 2019 to 2020, next survey will take place in Q4 2021
- Increased ratings on pulse surveys re equitable career opportunities (up 3 points)
Contact
Lauren Malik
Quote
DEI is critical to us; it is a big part of our company purpose - to not only bring diverse perspectives together to better solve problems but also inspire other companies to do the same. We know this is a journey, we know we need to keep learning and growing, and we know we need to be purposeful and intentional to keep improving. We joined this CEO pledge as one part of our efforts to keep learning and growing along with our fellow business leaders. By sharing our challenges and ideas with other organizations, we can all be better together.